FAQ

Q1. Are you a factory or trader?

A.We are a manufacturer with self-owned metal and injection workshop through the integration of R&D, manufacturing and sales and can provide OEM and ODM service.

 

Q2. What is your MOQ?

A.It depends on the model, cause some items has no MOQ requirement while other models is 500pcs, 1000pcs and 2000pcs respectively. Please feel free to contact us via info@aolga.hk to know more details.

 

Q3. How can I get your quotation sheet?

A.You can tell us some of your requirements by email, then we will reply you the quotation immediately.

 

Q4. What is the delivery time?

A. The delivery time is different for sample and bulk order. Usually, it will take 1 to 7 days for samples and 35 days for bulk order. But all in all, the accurate lead time should depend on the production season and order quantity.

 

Q5. Can I do some colors on the plastic parts, such as red, black, blue?

A: Yes, you can do colors on the plastic parts.

 

Q6. We'd like to print our logo on the appliances. Can you make it?

A. We provide OEM service which including logo printing, gift box design, carton design and instruction manual, but the MOQ requirement is different. Please contact us via email to get details.

 

Q7. How long is the warranty on your product?

A.2 years.We are very confident in our products, and we pack them very well, so usually you will receive your order in good condition.

 

Q8. What is your best price for this product ?

A.The price is negotiable. It depends on the quantity, but usually we have an integrated pricing system which includes distributor price and retail price.

 

Q9. Can you supply me samples?

A.Yes, of course! You can order one sample to check the quality.

 

Q10. What kind of certification have your products passed?

A. CE, CB, RoHS, etc. Certificates.


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